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Heaps Of Wins Casino Loyalty Program: Rewards and Tiers

The Heaps Of Wins Casino Loyalty Program unlocks automatically after your first deposit. It has six levels, starting with Depositor, and offers benefits such as Daily Free Spins, insurance, birthday rewards, comp point redemption and higher-tier support.

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How the loyalty programme starts after your first deposit

For players considering Heaps Of Wins Casino from Australia, joining the loyalty programme is tied to your first deposit. The programme unlocks automatically once that deposit is made, so there is no separate loyalty registration step to work through.

Jump to

You will need an account first. Registration is available through the Sign Up button in the upper right corner, with a few standard details needed to create your profile.

Create your account

Enter your full name, email, password, city, address, postcode, country, phone number, gender and date of birth.

Confirm your details

Complete the email confirmation and confirm your phone number. Inclave login is supported for registration and account access.

Make your first deposit

The loyalty programme becomes available automatically after the first deposit. The first level is called Depositor.

You must be 18 or over

The minimum age to play is 18 years. Loyalty rewards are part of real-money casino play, so set a budget before you deposit and keep the activity within what you can comfortably afford.

The registration process is in English, as are the website and support services. Once your account is confirmed, use the Inclave Login whenever you want to access your profile and loyalty features.

The six levels and what each one unlocks

There are six named levels in the loyalty structure: Depositor, VIP 1, VIP 2, VIP 3, VIP 4 and VIP 5. The rewards are grouped by level, with several benefits available from Depositor and additional perks appearing at VIP 1, VIP 3 and VIP 5.

LevelAvailable benefitsWhat is added at this stage
DepositorAppreciation Chip, Daily Free Spins, up to 30% Weekly Insurance, Birthday Bonus and Comp Points RedemptionThe first loyalty level
VIP 1 and VIP 2All Depositor benefits, plus up to 30% Monthly InsuranceMonthly Insurance becomes available
VIP 3 and VIP 4Earlier benefits, plus Dedicated VIP Host and Support, Loyalty Bonus and Gift Items + DeliveryPersonal support, loyalty rewards and delivered gifts become available
VIP 5Earlier benefits, plus Priority WithdrawalsPriority Withdrawals are available at this level only

The useful thing about this layout is that you can see where each reward sits before you start playing. The Depositor level already includes several benefits, while the higher levels add monthly insurance, dedicated support, gift delivery and priority withdrawals.

The wording matters here. Weekly Insurance is available from Depositor, while Monthly Insurance starts at VIP 1. Both are advertised as up to 30%, so the figure should be read as a maximum rather than an automatic fixed amount.

What you receive from the Depositor level

The loyalty programme does not wait until the highest level to offer something useful. From Depositor onwards, you have access to the Appreciation Chip, Daily Free Spins, up to 30% Weekly Insurance, a Birthday Bonus and Comp Points Redemption.

Appreciation Chip and Birthday Bonus

The Appreciation Chip is available from the Depositor level and continues through every named level above it. The Birthday Bonus is also part of the benefits available from Depositor onwards, giving the entry level more than just a points feature.

Daily Free Spins and Weekly Insurance

Daily Free Spins are available from Depositor and above. Up to 30% Weekly Insurance is also available from this level. These are separate loyalty benefits, so keep them distinct from individual game promotions or one-off bonus claims.

Comp Points Redemption

Comp Points Redemption is another benefit available from Depositor upwards. In practical terms, comp points have a named redemption feature within the loyalty offering, rather than being limited to the higher levels.

Start by checking the Depositor benefits

Because the programme unlocks after your first deposit, the Depositor level is the natural starting point. Review the available Appreciation Chip, Daily Free Spins, Weekly Insurance, Birthday Bonus and Comp Points Redemption before focusing on the higher levels.

Higher-level perks: monthly insurance, support and gifts

The first extra benefit arrives at VIP 1. Players at VIP 1 and every level above it can receive up to 30% Monthly Insurance. That sits alongside the benefits already available from Depositor.

VIP 3 brings a different kind of upgrade: Dedicated VIP Host and Support. A Loyalty Bonus is also available from VIP 3, as are Gift Items + Delivery. These benefits remain available at VIP 4 and VIP 5.

Priority Withdrawals are reserved for VIP 5 only. This is the top level in the six-tier structure, so it is separate from the standard withdrawal arrangements available to other account holders.

BenefitAvailable fromHow to think about it
Up to 30% Monthly InsuranceVIP 1 and aboveThe first higher-level addition
Dedicated VIP Host and SupportVIP 3 and aboveExtra account support
Loyalty BonusVIP 3 and aboveA higher-level loyalty reward
Gift Items + DeliveryVIP 3 and abovePhysical gift delivery benefit
Priority WithdrawalsVIP 5 onlyExclusive to the highest level

Ready to unlock the first level?

Create your account, confirm your details and make your first deposit to unlock the Depositor level and its available loyalty benefits.

How to access loyalty benefits and account support

Your loyalty features sit alongside your casino account, so access starts with the Inclave Login. After signing in, you can manage your account through the casino website and use the account area to view the benefits attached to your level.

Live chat is available 24/7 for authorised, logged-in users. Email support is also available, and the support service is provided in English. If you prefer using a phone, tablet or another mobile device, the casino works through a mobile browser with games, bonuses and banking features available there.

  • Confirm your email address and phone number after registration.
  • Use Inclave Login to return to your account.
  • Check the loyalty level shown on your account before looking for a benefit.
  • Read the name of each reward carefully: Weekly Insurance, Monthly Insurance, Daily Free Spins and Comp Points Redemption are separate benefits.
  • Use 24/7 live chat while logged in if you need account support.

It is worth keeping your account details accurate, particularly your contact information. That makes the confirmation process easier and gives support the right details if you need help with account access.

How loyalty fits alongside other promotions and responsible play

The loyalty programme is one part of the account experience. The casino also advertises Bonuses and a No Deposit Bonus, but those are separate promotional offers with their own conditions. Loyalty benefits should not be treated as a replacement for reading the rules attached to any promotion you choose to claim.

A simple approach is to look at the loyalty level first, then decide whether another offer suits your budget and style of play. Avoid depositing just to chase a higher tier, and remember that casino games involve real financial risk even when rewards are attached.

A sensible loyalty checklist

  • Only play if you are 18 or older.
  • Set a spending limit before making a deposit.
  • Treat insurance, chips, spins and bonuses as promotional features, not guaranteed returns.
  • Keep track of the rewards you are actually using.
  • Take a break if playing stops feeling like entertainment.

The main takeaway is fairly simple: the programme opens automatically after your first deposit, begins with the Depositor level and adds clearly named benefits at VIP 1, VIP 3 and VIP 5. You can use that structure to understand what is available without confusing loyalty rewards with separate promotions.

Explore your account benefits

Use your account access to check the loyalty features attached to your current level and keep your play within the budget you set.

Loyalty Program: your questions

When does the Heaps Of Wins Casino loyalty programme unlock?

It unlocks automatically after you make your first deposit. The first named level is Depositor.

How many loyalty levels are there?

There are six levels: Depositor, VIP 1, VIP 2, VIP 3, VIP 4 and VIP 5.

What benefits are available from Depositor?

Depositor includes an Appreciation Chip, Daily Free Spins, up to 30% Weekly Insurance, a Birthday Bonus and Comp Points Redemption.

When does Monthly Insurance become available?

Up to 30% Monthly Insurance is available from VIP 1 and all levels above it.

Which level includes a dedicated host and support?

Dedicated VIP Host and Support is available from VIP 3 onwards.

When are Gift Items and Delivery available?

Gift Items + Delivery are available from VIP 3 and above.

Which level has Priority Withdrawals?

Priority Withdrawals are available at VIP 5 only.

How do I access my loyalty benefits?

Use the Inclave Login to access your account. Live chat is available 24/7 for authorised logged-in users, and the casino can also be used through a mobile browser.