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Heaps Of Wins Casino VIP Program: Tiers, Perks and Benefits
The Heaps Of Wins Casino VIP Program unlocks automatically when you make your first deposit. It has six tiers, starting with Depositor, and offers perks such as Daily Free Spins, insurance, comp point redemption and VIP support.
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How the VIP Program starts and how the six tiers work
Heaps Of Wins makes the first step simple: the VIP programme is automatically unlocked when you make your first deposit. There is no separate VIP sign-up step to work through. Once your account is active, your status sits within one of six named tiers: Depositor, VIP 1, VIP 2, VIP 3, VIP 4 and VIP 5.
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The tier names matter because the benefits change as you reach higher levels. Depositor is the starting point, while VIP 5 is the top level. Some perks are available from the first tier, others begin at VIP 1 or VIP 3, and Priority Withdrawals are reserved for VIP 5.
| Tier | Benefits available |
|---|---|
| Depositor | Appreciation Chip, Daily Free Spins, up to 30% Weekly Insurance, Birthday Bonus and Comp Points Redemption |
| VIP 1 and VIP 2 | Depositor benefits plus up to 30% Monthly Insurance |
| VIP 3 and VIP 4 | Earlier benefits plus a Dedicated VIP Host/Support, Loyalty Bonus and Gift Items + Delivery |
| VIP 5 | Earlier benefits plus Priority Withdrawals |
Your first deposit opens the programme
The VIP Program begins automatically after your first deposit. The six levels are Depositor, VIP 1, VIP 2, VIP 3, VIP 4 and VIP 5.
Depositor benefits: the perks available from the first level
You do not need to reach a higher VIP level to receive the core benefits. The Depositor level already includes five perks: an Appreciation Chip, Daily Free Spins, up to 30% Weekly Insurance, a Birthday Bonus and Comp Points Redemption.
Appreciation Chip and Daily Free Spins
The Appreciation Chip is available from Depositor and continues through every level above it. Daily Free Spins are also available from the starting tier onwards. These are part of the programme’s regular player perks, rather than something limited to the highest status.
Weekly Insurance, birthday rewards and comp points
Depositor level also includes up to 30% Weekly Insurance. The word “up to” is important here: 30% is the stated maximum, not a promise that every player receives the full amount.
A Birthday Bonus is included from Depositor level, along with Comp Points Redemption. When you complete Registration, your date of birth is one of the details requested, so enter it carefully. The programme also keeps these benefits available at every higher tier.
- Appreciation Chip from Depositor level
- Daily Free Spins from Depositor level
- Up to 30% Weekly Insurance from Depositor level
- Birthday Bonus from Depositor level
- Comp Points Redemption from Depositor level
The first deposit that activates the VIP Program is separate from choosing how you want to use the casino. Keep the programme in mind as an account benefit, not as a reason to increase your spending. Gambling involves real money, so set a budget before you play and stick to it.
VIP 1 to VIP 5: when the extra rewards and support appear
Higher tiers add benefits in stages. From VIP 1 onwards, you receive up to 30% Monthly Insurance as well as the perks already available from Depositor level. That means VIP 1 and VIP 2 share the same published benefit group in this programme.
VIP 3 adds a more personal support option. Players at VIP 3, VIP 4 and VIP 5 can access a Dedicated VIP Host/Support. These tiers also include a Loyalty Bonus and Gift Items + Delivery, alongside the benefits from the earlier levels.
VIP 5 is the only level with Priority Withdrawals. It is the final tier in the six-level structure, so this perk is kept specifically for the highest status.
| Benefit | Starting level | Available through |
|---|---|---|
| Up to 30% Monthly Insurance | VIP 1 | VIP 1, VIP 2, VIP 3, VIP 4 and VIP 5 |
| Dedicated VIP Host/Support | VIP 3 | VIP 3, VIP 4 and VIP 5 |
| Loyalty Bonus | VIP 3 | VIP 3, VIP 4 and VIP 5 |
| Gift Items + Delivery | VIP 3 | VIP 3, VIP 4 and VIP 5 |
| Priority Withdrawals | VIP 5 | VIP 5 only |
The biggest changes arrive at VIP 1, VIP 3 and VIP 5
VIP 1 introduces Monthly Insurance, VIP 3 adds a dedicated host, a Loyalty Bonus and delivered gifts, while VIP 5 adds Priority Withdrawals.
Ready to start at Depositor level?
Make your first deposit to unlock the VIP Program automatically, then use your account to access the benefits attached to your tier.
How to activate and use your VIP account
Getting started involves the normal account process, followed by your first deposit. The casino supports Inclave login for registration and account access, which gives you another way to handle your sign-in details.
Select the Sign Up button and enter your full name, email, password, city, address, postcode, country, phone number, gender and date of birth.
Complete the email confirmation, then confirm your phone number. The minimum age to play is 18 years.
The VIP programme unlocks automatically when your first deposit is made. The accepted currency is AUD, including fiat and cryptocurrency.
Sign in through Inclave or your account access and keep track of the benefits attached to your current VIP level.
A sensible way to handle the programme is to start with the benefits you can use comfortably. Daily Free Spins, insurance, birthday rewards and comp point redemption are available from Depositor level, so you do not need to chase a higher tier just to access the core perks.
- Use the same personal details throughout registration and account access.
- Remember that the programme begins with your first deposit.
- Check which benefits apply to your current tier before planning around them.
- Treat insurance, bonuses and other perks as extras rather than a way to recover losses.
- Play only with money set aside for entertainment.
The casino is available in English, and the website and support are provided in English. That keeps the account process and VIP communication straightforward for Australian players.
Support and mobile access for VIP players
Live chat is available 24/7 for authorised, logged-in users. Email support is also available. If you need help with an account matter, sign in first so the live chat option is available to you.
You can access the casino through a mobile browser. The mobile browser provides the games, bonuses and banking features available on the casino, so you can manage your account away from a desktop.
For VIP players, the support experience also changes at VIP 3, when Dedicated VIP Host/Support becomes available. At VIP 5, Priority Withdrawals join the other programme benefits.
VIP perks do not remove gambling risk
The programme adds account benefits, but it does not guarantee a win. You must be at least 18 to play, and it is best to set a spending limit before opening a game.
Check your VIP starting point
Create your account, confirm your details and make your first deposit to unlock the six-tier programme from Depositor level.
VIP Program: your questions
When does the Heaps Of Wins VIP Program unlock?
It unlocks automatically when you make your first deposit. You do not need a separate VIP application.
How many VIP tiers are available?
There are six tiers: Depositor, VIP 1, VIP 2, VIP 3, VIP 4 and VIP 5.
What benefits are available from Depositor level?
Depositor level includes an Appreciation Chip, Daily Free Spins, up to 30% Weekly Insurance, a Birthday Bonus and Comp Points Redemption.
When does Monthly Insurance become available?
Up to 30% Monthly Insurance is available from VIP 1 onwards.
Which VIP tiers include a dedicated host?
Dedicated VIP Host/Support is available from VIP 3 through VIP 5.
Which tier includes Priority Withdrawals?
Priority Withdrawals are available at VIP 5 only.
Can I use the VIP account on mobile?
Yes. The casino is accessible through a mobile browser, with games, bonuses and banking features available on mobile.
How can logged-in players contact support?
24/7 live chat is available for authorised, logged-in users, and email support is also available. The website and support are in English.
